Shipping Information

• For North America: Mjölk offers tiered flat rate shipping for products listed on our online webstore.
• For Furniture/Lighting Orders: we regret that we cannot offer a shipping quote via the webshop at time of purchase. Customers will be notified of shipping quote based on their desired delivery location.
• For International Orders: please contact us via email for a shipping quote.
• For more expedient shipping: please contact us via email, additional charges will apply, and we cannot guarantee shipping speed.

Mjölk aims to pack and ship each order within 3 business days of purchase – usually same day but no packages are mailed on Saturday or Sunday and due to COVID-19 expect delays. All lead times shown are estimates through third party shipping company Canada Post, and Mjölk is not responsible for any delays. Shipping timelines may be longer for destinations in rural areas

For customers who live outside of Canada, Mjölk is not responsible for any import taxes or duties imposed by the country of import.

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SHIPPING: CANADA

Expedited Toronto: 1-2 business days

Expedited Regional: 3-5 business days

Expedited National: 7-9 business days

SHIPPING: UNITED STATES

Expedited/Tracked Packet to the USA: 4-7 business days, though due to COVID-19 there are delays

SHIPPING: INTERNATIONAL

Tracked Packet Air International: In as few as 6 days, up to 2 weeks

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FREE SHIPPING

Mjölk offers free shipping on small item orders over $200 in Canada / $350 to USA (excludes furniture, lighting and special orders). Packages will be shipped Regular service unless box size requires Expedited. 

Please note that there are no returns for refund if you use free shipping, only store credit is available. For returns, customer pays return shipping (and replacement shipping if exchanging). We are sorry we cannot accommodate international orders with free shipping.