Returns & Exchanges

Items purchased in-store can be exchanged or returned for store credit within 7 days of purchase. Items must be unused, in original packaging, with proof-of-purchase. In case of exchanges for an item of lesser value, the difference will be returned in the form of store credit.
 
Online purchases are final-sale, except in the case of damaged or defective merchandise.
 
Damaged or defective merchandise will be replaced by an identical item. If a replacement is not possible (in case of discontinued or one-off items), a refund will be offered in the original form of payment.
 
Any other returns in extenuating circumstances will be handled on a case-by-case basis.

Materials such as wood or concrete may have inconsistencies in grain and pattern, which is not the basis of a legitimate return. Variations in form, colour, and finish are also to be expected with handmade items.

Floor model accessories, furniture, and lighting is final sale and cannot be returned.

Mjölk reserves the right to adjust prices on website or in the showroom without prior notice.